"There are very few really useful mediator training videos that explain step by step how mediators assist conflicted parties in moving from impasse to resolution. This is one of the best. The steps and explanations are simple enough to be learned by anyone, yet some of the subtler and more intricate elements in the art of dispute resolution are explained as well."

Kenneth Cloke, J.D./ Mediator / Arbitrator / Author
President, Mediators Beyond Borders
Director, The Center for Dispute Resolution (Santa Monica, CA)

 
Scroll down for a description of each of 5 items and purchasing options. 

Click here to view sample clips.

Discounted prices are available for nonprofit organizations and teachers in academic institutions.

order now Package 1 - 1 DVD, $179  ($139 for nonprofits and teachers)

"An Interest-based Mediation: From Workplace Dispute and Discharge to Accommodation and Agreement - A Narrated Mediator-training video."
(Melinda J. Branscomb and Sue Ann Allen 2010) DVD, 92 min.

This training video demonstrates the progressive stages of the problem-solving, facilitative mediation process. The narrator explains the mediator's goals, objectives, and techniques for each stage. The facts center on an allegedly-discriminatory discharge of a former manager who has multiple sclerosis (MS). Demonstrating a variety of skilled interventions, the film is an excellent learning tool for novices and experienced mediators alike. Conducted by Andrew Kidde, a practicing attorney and certified mediator, the mediation demonstrates an interest-based, problem-solving approach, as the mediator works with the parties to address concrete and emotional dimensions of the conflict. The film also includes insightful pre- and post-mediation interviews in which the mediator and parties share their thoughts about the process. For a more in-depth description, click the "Narrated mediation DVD" link at the top of this page.

Stop Action Cover

order now  Package 2 - 2 DVDs, $209  ($169 for nonprofits and teachers)

(1) Package 1 DVD, and
(2) "Stop Action! What Would You Do? - An Interactive Mediator Training Tool."
(Sue Ann Allen and Melinda J. Branscomb 2010)  DVD, 16 min.

"Stop Action!... is a 16 minute DVD that is used to create an interactive and lively class or workshop. At critical junctures in the simulated mediation, teachers stop the film to solicit from the audience in-the-moment ideas about appropriate mediator interventions. The video then resumes so that trainees can see, and then discuss, the mediator’s chosen intervention, providing for immediate learning.  Because there is a wide range of approaches to mediation, Stop Action! provides for animated conversation and healthy disagreement. Thus, it is an excellent training tool for both novices and seasoned mediators.  For a more in-depth description, click the "Stop Action! What Would You Do? DVD" link at the top of this page.

 

order now  Package 3  - 3 DVDs, 4 discs, $229  ($189 for nonprofits and teachers)

(1) Package 1 DVD,
(2)
Package 2 DVD, and
(3) "An Interest-based Mediation: From Workplace Dispute and Discharge to Accommodation and Agreement - A Full, Unedited Mediation Session." 
(Sue Ann Allen and Melinda J. Branscomb 2010) DVD, 3 hrs.

This two-disc DVD is an in-depth companion to the edited and narrated training video called “An Interest-based Mediation: From Workplace Dispute and Discharge to Accommodation and Agreement – A Narrated Mediator-training Video” (DVD, 92 min.). This full-length, 3-hour version shows the complete first session of the workplace mediation from which the narrated video was derived.

In this full, unedited mediation session, viewers see the flow of the session from start to finish, providing for in-depth viewing outside the more limited time frame of a typical class or training workshop. Demonstrating the facilitative, interest-based style of mediation, the mediator works directly with the parties as they address professional and interpersonal conflict and reach mutually-agreeable solutions. The complexity and realism of the case offer many opportunities for discussion of mediator strategies and interventions.

A chapter menu includes each chapter’s run time, allowing for easy access to the specific scenes on which the teacher or student wishes to focus.  Suggestions for how to use the video are included.

Since many disputes arise in the employment context, for mediator-trainees currently participating in a mediation practicum, the DVD also can enhance that training by providing exposure to some of the problems that can arise in the employment settingFor a more in-depth description, click the "Full 3-hour mediation DVD" link at the top of this page.

order now  Package 1A - Teacher's Manual to supplement Package 1, $49

"An Interest-based Mediation: From Workplace Dispute and Discharge to Accommodation and Agreement – Teacher’s and Trainer’s Manual
(Melinda J. Branscomb & Sue Ann Allen, 2010) 80 pages

The Manual contains a full transcript of the film, including the narration, the mediation itself, and the screen shots (bullet points highlighting key concepts). It includes classroom learning objectives, as well as background information about mediator styles and approaches. It expands on points touched on in the film with additional text box explanations to provide the teacher with a fertile source of questions for classroom discussion: How might lawyers be useful or detrimental in mediation? How is this different from shuttle negotiation? What are the risks of trying the case? What if the mediator misstates something during the paraphrase?, etc. For a more in-depth description, click the "Teacher's/trainer's manual" link at the top of this page.

 

order now  Package 1B  - Student Handbook to supplement Package 1, $15  ($12 for nonprofits and teachers)

"An Interest-based Mediation: From Workplace Dispute and Discharge to Accommodation and Agreement – Trainee and Student Handbook"
(Melinda J. Branscomb & Sue Ann Allen, 2010) 48 pages

The The Student Handbook includes a written version of the complete narration of the edited, narrated DVD, “An Interest-based Mediation ... – A Narrated Mediator-training Video.” The narration explains the mediator’s goals, objectives, and techniques as each stage of the mediation process is demonstrated. Without having to write down the narrator’s points as they listen to the film, students can focus on the techniques demonstrated and on class discussion, returning at their convenience to study the written version of the narration. The Handbook also includes all screen shots (bullet points summarizing key concepts) and space for writing notes and questions that arise while watching the video or discussing it in a class or workshop.  For a more in-depth description, click the "Student/trainee handbook" link at the top of this page.